In Europe, the Caribbean, India and elsewhere the fair share debate between data-hungry over-the-top (OTT) operators and network providers is becoming sharper, providing impetus for South African regulators to move swiftly and decisively to address the issue here.
OTT platforms like Netflix, YouTube, Facebook and Spotify have changed how consumers access media and have significantly disrupted the revenue streams and business models of network operators. For example, telcos have seen OTT platforms like WhatsApp, with direct messaging, or Zoom and similar platforms, with voice and video calls, displacing SMS and voice call revenue.
